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This guide helps moderators enable, disable, and manage Quick Access links for observers in Forsta Discussions. This includes generating new links and handling observer access. These instructions are for use in a web browser.
Enabling Quick Access
First, open your Discussions Project. Log in to Forsta Plus Authoring. Open SmartHub and select the Hub where your Discussions project is located. Select Discussions from the left side menu. Then, select the Discussions project you wish to open (see Project Dashboard).
In the Project information section, select the Quick Access Link for Observers toggle.
The Quick Access link for Observers is generated. Click Copy Link to copy the link to your clipboard.
You can now share the copied link with observers.
Disabling Quick Access
To disable Quick Access, in the Project information section, toggle the Quick Access Link for Observers to turn it off.
A pop-up will display asking you to confirm that you are disabling the quick access link. Click DISABLE LINK to confirm.
The Quick Access link is now invalid, and observers using those links will be removed from any active sessions.
Re-enabling Quick Access will reactivate the existing link. To change the Quick Access link, see Re-generating Quick Access Link.
Re-generating Quick Access Link
While the Quick Access Link for Observers is active, click Re-generate Link.
A pop-up will display asking you to confirm that you are regenerating the quick access link. Click REGENERATE LINK to confirm.
A new Quick Access link is generated. Click Copy Link to copy the link to your clipboard and share it with observers.
Note: The old Quick Access link is invalidated immediately.
Handling Observer Access During A Session
Observers can join a session by using the Quick Access link. These instructions describe how to approve, reject, and remove observers during a session.
Approving Observers
When an observer attempts to join using the Quick Access link, you will receive a notification in your session interface.
Click Approve to allow the observer to join the session.
Rejecting Observers
If you do not want the observer to join, click Reject. When asked to confirm, select DECLINE. The observer will receive a notification that their request has been denied.
Removing Observers
To remove an observer during the session, open the People panel. Click the more options menu (the three vertical dots) next to the observer’s name to reveal more options. Click Remove and confirm the removal when prompted.